Privacy Policy


1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION



2.0 RELEVANT LEGISLATION


Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:



This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 9.0) for clarification.


3.0 PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT


This website collects and uses personal information for the following reasons:


3.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.


Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 6.0 below).


GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.


Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.


3.2 Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 6.0. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our own SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.


4.0 HOW WE STORE YOUR PERSONAL INFORMATION


Currently we do not store any of your personal information, should this change it will be detailed here.


5.0 ABOUT THIS WEBSITE’S SERVER


This website is hosted by 1and1 within a secure European data centre.


Full details of 1and1’s data centre can be found here.


All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.


6.0 OUR THIRD PARTY DATA PROCESSORS


We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All 3 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.



7.0 DATA BREACHES


We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.


8.0 DATA CONTROLLER


The data controller of this website is: Vincent and Gorbing Limited, a UK Private limited Company with company number: 01942616


Whose registered office is:
Sterling Court
Norton Road
Stevenage
Hertfordshire
SG1 2JY

And whose operating office is:
Sterling Court
Norton Road
Stevenage
Hertfordshire
SG1 2JY

9.0 DATA PROTECTION OFFICER


Mr Jonathan Burstow
Director, Vincent and Gorbing Limited.
Telephone: 01438 316 331
Email: jonathan.burstow@vincent-gorbing.co.uk